Get in touch
Synect is built and operated from Ireland by a small team. We read every email and reply within one business day. Pick the right inbox for what you need.
General questions and support
Product feedback, feature requests, partnerships, billing questions, anything else. We aim to reply within one business day.
Privacy & data-protection
GDPR / data-protection requests (access, rectification, erasure, portability), DPA signing, processor list questions, anything in our Privacy Policy.
Security disclosures
Coordinated disclosure of vulnerabilities, security questions, audit/pen-test coordination. Please don't publish before we've had a chance to respond.
A note on response times
Synect is preview-stage and small. We don't have a 24/7 support rota. If you need an emergency response (e.g. data deletion ahead of a regulatory deadline, or a live security incident), include URGENTin your subject and we'll prioritise accordingly.